Customer Care is available 24 hours a day, 7 days a week, year-round

ERT’s Global Customer Care team is always available to address any questions, concerns or equipment needs. You can request immediate assistance by calling the helpdesk team. A trained specialist is standing by for your call now.  See the toll-free helpdesk number for your country, where available.

Alternatively, send us an email at customercare@ert.com

CONTACT CUSTOMER CARE

CONTACT SALES OR SOLUTIONS SPECIALIST

Locations

Philadelphia (Headquarters)

1818 Market St., Suite 1000 Philadelphia, PA 19103 Main: +1 215 972 0420 Fax: +1 215 972 0414

New Jersey

685 U.S. Highway 202/206, 2nd Floor Bridgewater, NJ 08807-1774

Main: +1 908 704 8010

Fax: +1 908 704 8218

Pittsburgh

225 West Station Square Drive, Suite 220 Pittsburgh, PA 15219

Main: +1 412 390 3000

Fax: +1 412 390 3020

Boston

500 Rutherford Avenue, Boston, MA 02129

Main: +1 617 973 1600

Fax: +1 617 973 1601

California

5615 Scotts Valley Drive, Suite 150 Scotts Valley, CA 95066

Main: +1 831 438 9550 Fax: +1 831 440 1770

United Kingdom

eResearchTechnology Limited Peterborough Business Park Lynch Wood, Peterborough PE2 6FZ UK Main: +44 (0) 1733 374800 Fax: +44 1733 238782 Registered in England & Wales Registration Number: 2126652

Geneva

2, chemin Louis-Hubert, 1213 Petit-Lancy, Geneva, Switzerland

Main: +41 22 879 91 00 Fax: +41 22 879 91 01

Germany

eResearchTechnology GmbH Sieboldstrasse 3 97230, Estenfeld Main: +49 9305 720 60 Fax: +49 9305 720 70

Japan

ERT Asia Group Ltd. 1 Chome-19-14 Ginza Chūō-ku, Tōkyō-to 104-0061

Japan

Locations

Philadelphia (Headquarters)

1818 Market St., Suite 1000 Philadelphia, PA 19103 Main: +1 215 972 0420

New Jersey

685 U.S. Highway 202/206, 2nd Floor Bridgewater, NJ 08807-1774 Main: +1 908 704 8010

Pittsburgh

225 West Station Square Drive, Suite 220 Pittsburgh, PA 15219 Main: +1 412 390 3000

Boston

500 Rutherford Avenue, Boston, MA 02129
Main: +1 617 973 1600
Fax: +1 617 973 1601

California

5615 Scotts Valley Drive, Suite 150 Scotts Valley, CA 95066 Main: +1 831 438 9550

United Kingdom

eResearchTechnology Limited Peterborough Business Park Lynch Wood, Peterborough PE2 6FZ UK Main: +44 (0) 1733 374800 Registered in England & Wales Registration Number: 2126652

Germany

eResearchTechnology GmbH Sieboldstrasse 3 97230, Estenfeld Main: +49 9305 720 60

Japan

ERT Asia Group Ltd. 1 Chome-19-14 Ginza Chūō-ku, Tōkyō-to 104-0061 Japan