PATIENT ENGAGEMENT

Put patients at the center of every clinical program

EMPOWER PATIENTS WITH THE RIGHT INFORMATION, AT THE RIGHT TIME, FOR THE RIGHT RESULTS

Whether the patient is enrolled in a clinical trial, registry or community for ongoing disease management, information and communications are vital to improving their experience wherever they may be in their patient journey. ERT Patient Engagement is comprised of five cloud services designed to modify critical patient engagement behaviors: Patient Enrollment; Home Monitoring; Patient Compliance & Retention; Patient Adherence & Persistence; and Patient Communities.

ENHANCE STUDY ENROLLMENT AND COMPLIANCE
Optimize study power and achieve maximum enrollment, retention and compliance with our patient-centric design, tailored patient outreach and automated BYOD technology.

ANTICIPATE PATIENT RISK
Near real-time visibility into patient experience metrics and milestones enables proactive operations so you can prevent delays and move ahead quickly.

MAXIMIZE ADHERENCE AND HEALTH MANAGEMENT 
Provide personalized support to help patients manage their medication, understand their condition and monitor their progress over time.

ENROLL PATIENTS FASTER BY USING DYNAMIC SCREENING AND CONSENT METHODOLOGIES

Ease the burden of enrollment through electronic patient screening and consent, and deepen patient communications right from their first study interactions.

GAIN CONTROL OF ENROLLMENT

Ensure timely enrollment by using adaptive technologies and processes appropriate for any global patient population, including on-screen translations and localizations.

Learn how ERT Patient Enrollment maximizes control of enrollment costs and timeframe.

MAXIMIZE ENROLLMENT WITH LOCALIZED PATIENT EXPERIENCE

DEEPEN PATIENT COMMUNICATIONS

Localize enrollment information to gain maximum consent and engagement. We offer convenient automated assessments on each patient’s device (for BYOD).

Learn how ERT Patient Enrollment deepens patient engagement communications.

Maximize consent and engagement with localization

ACHIEVE A MORE COMPREHENSIVE VIEW OF YOUR PATIENTS

Avoid patient drop-out due to the inconvenience of a frequent site visit schedule. With ERT Home Monitoring, you can gain patient data remotely without inconveniencing the patient.

INTEGRATE DEVICES

Remove the patient burden of frequent site visits through automated telemedicine and home health integrations. Direct-to-patient technologies capture clinical-grade data remotely from cardiac, diabetic and respiratory devices, activity meters and sensors.

Increase patient engagement with remote data capture

ENHANCE PATIENT SAFETY

Gain greater visibility of patient safety with on-device calculations of medical device scores, patient safety triggers and out-of-range notifications and dosing reminders.

ENHANCE SAFETY WITH GREATER PATIENT ENGAGEMENT TRANSPARENCY

TRACK HEALTH STATUS CHANGES

Monitor patient symptoms, signs and objective measures online 24/7 for proactive management of care.

Proactively manage care with near real-time monitoring

BETTER COMPLIANCE AND RETENTION THROUGH INTUITIVE DESIGN

Increase protocol compliance and patient retention with a convenient, intuitive and attractive data collection interface. Tailor study designs to each patient population disease state with electronic implementations specific to disease burden.

UNIQUE STUDY DESIGN

Ensure optimal study power and PRO content by using endpoint design practices and proven patient interfaces for regulatory and review submissions.

Learn how ERT Patient Compliance & Retention ensures a unique study design for every protocol.

OPTIMIZE STUDY POWER WITH UNIQUE DESIGN

TAILORED PATIENT OUTREACH

Inform and guide patients with clear instructions and alerts on what to do and when. Engaging modular training content is available throughout each study. Patient portal features include appointment reminders, schedules and relevant educational content.

Learn how ERT Patient Compliance & Retention leverages preference evidence.

MAXIMIZE ENGAGEMENT WITH PATIENT PREFERENCE EVIDENCE

MONITOR COMPLIANCE AND RETENTION

Easily detect underperforming patients and sites with near real-time access to patient and site compliance data, including visualization data mapping and trending reports.

Learn how ERT Patient Compliance & Retention monitors compliance and retention rates.

INCREASE SITE PERFORMANCE WITH COMPLIANCE DATA

HELP PATIENTS ADHERE TO THEIR TREATMENT REGIMEN

Improve patient adherence with tailored patient programs that provide personalized support to help patients manage their medication, understand their condition and monitor their progress over time.

MEDICATION MANAGEMENT

Support patient persistence with adherence alerts and reminders and instructional preparation videos for medication application, ingestion or infusion. Medication self-tracking and monitoring further improve persistence.

Learn how ERT Patient Adherence & Persistence helps manage patient medication.

FACILITATE CONVERSATIONS FOR BETTER HEALTH

PERSONALIZED PATIENT PORTAL

Engaging portal features include medication preparation, medical device use training, appointment reminders and disease updates. Dashboards enable quick reference of health trends.

Learn how ERT Patient Adherence & Persistence drives patient engagement with personalized portals.

IMPROVE TREATMENT OUTCOMES THROUGH INTEGRATION

ADAPTIVE HEALTH STAGE CONTENT

Help patients better manage their health with personalized content customized to the individual stage of each patient’s health journey. Delivering the right information and educational content in the right way at the right time provides meaningful feedback and personalized support.

Learn how ERT Patient Adherence & Persistence helps patients manage their health with personalized content.

USE REAL-WORLD DATA TO ENGAGE PATIENT COMMUNITIES

PUT POWER IN PATIENTS’ HANDS

Patient communities reduce feelings of isolation and enable patients to take greater control of their health.

FACILITATE PATIENT CONVERSATIONS

Patient communities are managed with patient privacy as required by regional regulations and guidance. These communities facilitate peer-to-peer and patient-physician conversations for better health.

Learn how ERT Patient Communities helps facilitate patient conversations.

IMPROVE PERSISTENCE WITH ALERTS, REMINDERS AND VIDEOS

INTEGRATE PHYSICIANS AND PATIENT ADVISORY GROUPS (PAGS)

The powerful platform provides leading edge, real-time data to help physicians advance disease knowledge and ultimately improve treatment outcomes for patients.

Learn how ERT Patient Communities integrates clinicians and PAGs.

DRIVE PATIENT ENGAGEMENT WITH PERSONALIZED PORTALS

GATHER REAL-WORLD PATIENT DATA

Gather evidence, enhance learnings, recruit and promote further clinical research by maintaining engaging patient communities.

Learn how ERT Patient Communities drive engagement in patient communities with real-world data.

HELP PATIENTS MANAGE HEALTH WITH PERSONALIZED CONTENT

TAKE A CLOSER LOOK

BROCHURE: ERT PATIENT ENGAGEMENT

Learn how you can put patients at the center of every clinical program.

PEER-REVIEWED ARTICLE: Improving Patient Engagement through eCOA

Increasing communication between patients and clinical staff with eCOA can improve patient engagement.

ADDITIONAL INSIGHTS

WEBINAR: ERT STUDY RESULTS — eCOA PATIENT ENGAGEMENT

Learn how to increase patient engagement through insight from patient preference research around study design, compliance and patient communication techniques.