In order to be effective, patient support solutions need to be truly built around patients and their needs. But there’s more to it than simply designing a user-friendly interface. To work in the real world, solutions must also be designed to effectively support the patient’s tasks and goals while being engaging to use.
This article presents the factors that are critical in designing effective patient support solutions and gives an example of the importance of understanding, recognizing and solving real problems in order to truly impact health outcomes.
Download the article here.