CUSTOMER CARE

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Available 24 hours a day, 7 days a week, year-round

ERT's global customer care team is readily available to address any questions, concerns or equipment needs:

NORTH AMERICA

Cardiac Safety Customer Care:
Tel: +1 800 704 9698    option 1
Fax: +1 866 803 3355
E-mail: customercare@ert.com
Respiratory Customer Care:
Tel: +1 866 765 0719
Fax: +1 866 391 8131
E-mail: RS.Helpdesk@ert.com
ePRO Customer Care:
Tel: +1 800 704 9698    option 3
Fax: +1 866 803 3355
E-mail: customercare@ert.com

UNITED KINGDOM

Cardiac Safety Customer Care:
Tel: +44 (0) 800 731 4027  option 1
Fax: +1 201 453 5837
E-mail: customercare@ert.com
ePRO Customer Care:
Tel: +44 (0) 800 731 4027  option 3
Fax: +1 201 453 5837
E-mail: customercare@ert.com

GERMANY

Respiratory Customer Care:
Tel: +49 9305 720 9891
Fax: +49 9305 720 7891
E-Mail: RS.Helpdesk@ert.com

Remote Customer Support

FOR CUSTOMERS OUTSIDE OF THE US AND UK

Cardiac Safety Customer Care Tel: +1 908 595 2020, option 1
ePRO Customer Care Tel: +1 908 595 2020, option 3
Fax: +1 201 453 5837
E-mail: customercare@ert.com

For country-specific toll-free numbers (where available), please consult your Study Investigator Guide or click here

LOCATIONS

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NORTH AMERICA

Philadelphia (Headquarters)

1818 Market St., Suite 1000
Philadelphia, PA 19103

Main: +1 215 972 0420
Fax: +1 215 972 0414

UNITED KINGDOM

eResearchTechnology Limited

Peterborough Business Park
Lynch Wood, Peterborough PE2 6FZ

UK Main: +44 (0) 1733 374800
Fax: +44 1733 238782
Registered in England & Wales

Registration Number: 2126652

GERMANY

eResearchTechnology GmbH

Sieboldstrasse 3
97230, Estenfeld

Main: +49 9305 720 60
Fax: +49 9305 720 70

NORTH AMERICA

New Jersey

685 U.S. Highway 202/206, 2nd Floor
Bridgewater, NJ 08807-1774

Main: +1 908 704 8010
Fax: +1 908 704 8218

NORTH AMERICA

Pittsburgh

225 West Station Square Drive, Suite 220
Pittsburgh, PA 15219

Main: +1 412 390 3000
Fax: +1 412 390 3020

NORTH AMERICA

California

5615 Scotts Valley Drive, Suite 150
Scotts Valley, CA 95066

Main: +1 831 438 9550
Fax: +1 831 440 1770

JAPAN

ERT Asia Group Ltd.

Tokyo, 1-19-14 Ginza
Chuo-ku, Japan,